Gambling payment processing trends

UK Gambling License: Laws and Regulations in 2024

However, due to the lack of substantive research or evidence clearly identifying harms resulting from general Category D machines, we do not support a ban on children accessing other Category D machines, such as those that pay out in tickets, crane grabbers or coin pushers. Bacta reports that this typically includes locating the machines close to a supervisor’s booth or other more visible locations, and they state that it works well in ensuring under-18s do not access the machines. As set out in the white paper, Bacta did not include Category D ‘ticket-out’ slot-style machines within this ban. ‘Cash-out’ slot-style machines have a maximum stake of 10p and a maximum prize of £5, while ‘ticket-out’ slot-style machines have a maximum stake of 30p and an equivalent of a prize worth up to £8. There are two types of Category D slot-style machines, one that pays out a small amount of cash, and one that pays out tickets which can be exchanged for a small prize, toy or sweet.

• Therefore, venues such as pubs and members’ clubs will not be impacted by any increases to premises licence fees.
• There are currently only three Small 2005 Act casinos in operation from the eight licences available.
• Search by company name or licence number
• Whichever casino you choose to play at, you’ll definitely find games from top developers like Pragmatic Play, NetEnt, Play’n GO, and Big Time Gaming.
• The Act allows for casino premises licences to be varied, for example, a change to the layout plan, and also to be transferred from one party to another, although the incoming party would require to hold an operating licence.

Gambling payment processing trends

In the 2024–25 reporting year, 156 new operating licence applications were submitted and 75% were processed within 16 weeks. The Advertising Standards Authority (ASA) regulates gambling advertising, though LCCP breaches by licence holders are enforced by the Commission itself. The most recent significant RTS update came into effect on 17 January 2025, extending requirements previously applicable only to slots to a wider range of online casino products.

(Mandatory response)Significant increase / Slight increase / No impact / Slight decrease / Significant decrease / I don’t know / Not applicable Casinos that are currently permitted to offer betting may site a maximum of 40 Self-Service Betting Terminals (SSBTs). Additionally, an objective of this measure is to reduce average session duration, which is linked to gambling harm. As noted in the Gambling Commission’s remote customer interaction consultation, 54% of people in Great Britain had a monthly disposable income below £250.

Obtaining a UK licence requires extensive background checks, financial audits, technical testing, and ongoing compliance monitoring. The UKGC is widely considered one of the world’s most rigorous gambling regulators. The UK Gambling Commission (UKGC) is the government body that regulates commercial gambling in Great Britain. The statutory levy, financial vulnerability checks, online stake limits, and enhanced AML requirements introduced between 2024 and 2025 represent the most substantial expansion of operator obligations since the 2014 advertising reforms. The combination of the Gambling Act 2005, the LCCP, the RTS, and the 2023 White Paper reforms has produced a framework that places significant compliance demands on operators — but also provides consumers with a high degree of protection. The UK Gambling Commission operates one of the most comprehensive and actively enforced gambling regulatory regimes in the world.

Summary of consultation responses

We do not propose that these machines should be required to be moved to an age-restricted area. We propose to move the voluntary commitment into legislation, introducing a legal age limit of 18 on Category D ‘cash-out’ slot-style machines. In order to future proof the gaming machine industry and adapt to modern payment technologies, we are seeking views on a range of player protections that will ensure players can use modern payment methods whilst mitigating the risk of harm. Without intervention, there is a risk that machines could become obsolete as we move towards a “cashless” society. The white paper proposed to reform the 80/20 rule in response to evidence that the current rule does not allow operators to adequately meet consumer demand, while still providing a balanced product offer to customers.

The Commission licenses and regulates commercial gambling operators and ensures gambling is conducted fairly, openly and free from crime. Required for businesses providing gambling software, hosting services or technical infrastructure to licensed operators. Required for land-based gambling premises throughout Great Britain. Required for online gambling operations serving British customers. The Gambling Commission issues different licence categories based on gambling activities and delivery methods Understand UKGC licence categories including Remote, Non-Remote and Ancillary licences.

A central objective behind the reform of the 80/20 rule is to enable operators to have greater commercial flexibility over their product offer of Category B, C and D gaming machines. This means, for example, that operators will be able to site 2 Category B cabinet gaming machines to a minimum of one Category C or D gaming machine. The government intends to amend the current gaming machine ratio to allow operators to make 2 Category B gaming machines available to a minimum of one Category C and D gaming machine. Equally, we want to ensure that customers receive a genuine offer of lower staking gaming machines as an important mitigation against gambling-related harm. Chapter 5 ‘Review of licensing authority fees’ outlines proposed changes to premises licence fees for Small 2005 Act casinos, which 1968 Act casinos that elect to move onto the new regime will also be subject to. The government intends for operating and premises licence fees to be harmonised between 1968 Act casinos and Small 2005 Act casinos.

What do you think are the potential impacts of raising licence fees on gambling companies? What do you think are the potential impacts of raising licence fees on licensing authorities? How much funding do you estimate is needed for administration and the enforcement of licences annually? We also require a better understanding of how licensing authorities will amend their fees in response to an increase in the maximum fee cap.

However, we want to avoid any regulation that would allow table gaming areas to be placed in obscure or less accessible areas for customers so that a genuinely mixed offering of products remains in the casino. We appreciate that for commercial reasons and for a better customer experience, tables are already grouped together in casinos, often in one large area. The overarching principle is that specific areas in the casino should be separated for the purposes of table gaming.

“… for the purpose of calculating the Category B machine entitlement in gambling premises, gaming machines should only be counted if they can be played simultaneously by different players without physical hindrance.” (Gambling Commission, 2019 For casinos moving onto the new regime, section 187 of the Gambling Act 2005 should require operators to apply to the licensing authority to vary their premises licence. We agree that operators should be required to notify licensing authorities and the Gambling Commission if they decide to take-up the entitlement to additional gaming machines under the new regime. The majority of respondents (93%) agreed that operators should be required to notify licensing authorities and the Gambling Commission if they decide to take-up the entitlement to additional gaming machines under the new regime. In order for converted casino operators to take advantage of the new entitlements for gaming machines, the casino must contain a table gaming area.

In addition to these, applications may also require detail of the suitability of gaming machines or other equipment to be used for playing a casino game. Non-remote linked licences gaming machine technical Non-remote gaming machine technical – software operating licence Furthermore, we do not consider that providing software to customers in licensed casino premises, which the customers download onto their own devices to participate in remote gambling, falls within the scope of the casino ancillary licence provided for by the Fees Regulations.

Guidance for small businesses and sole traders running a gambling business. View guidance about what you need to tell us when you apply for a licence Guidance about the information we’ll ask for when applying for a licence. Find out how much it will cost to apply for a licence and ongoing annual fees.

A sliding scale was proposed in the consultation which detailed potential requirements across (i) gambling space; (ii) table gaming space; (iii) non-gambling area; and (iv) machine to table ratio. All casinos will be allowed to offer betting, which was previously restricted to 2005 Act casinos. We will also permit a smaller increase in machines for venues that do not meet the size requirements, proportionate to their overall size and non-gambling area. This consultation relates to land-based gambling provided to customers in Great Britain, by operators who are consequently required to hold the appropriate licence from the Gambling Commission.

We will introduce an age limit of 18 and over for the use of ‘cash-out’ Category D slot-style gaming machines. In practice, this means that 2 Category B gaming machines on a cabinet device type can be made available to a minimum of one Category C or D gaming machine on a cabinet device type. This measure will apply on a device type basis, meaning that the ratio applies across the 3 different types of device on which gaming machines content is currently offered in arcades and bingo halls, namely cabinets, in-fills and tablets. Introducing an age-limit on certain types of Category D gaming machines – draft affirmative statutory instrument. Allowing direct use of debit cards on gaming machines – made negative statutory instrument.

Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area. The government’s position is to proceed with the introduction of an age limit on ‘cash-out’ Category D slot-style machines. The vast majority of respondents (96%) stated that the government should introduce an age limit on ‘cash-out’ Category D slot-style machines of 18 and over. This chapter of the consultation received 46 responses, mainly from licensing authorities and industry.

This will be used to model the estimated increase in GGY for each option in the final impact assessment. Therefore, we cannot currently estimate the total increase in GGY for each option. We welcome further evidence on this in the consultation response. Energy costs per machine will be estimated in the final stage impact assessment using an energy calculator.

A provisional statement may be obtained from a licensing authority, in advance of a premises licence, where premises are to be constructed or altered, or where someone has yet to acquire the right to occupy premises. Pool-betting on a track, by the track occupier, will require a pool betting operating licence to be held. Premises licences will be granted by licensing authorities (as defined in section 2), not the Commission. 400.Part 8 of the Act describes the new regime for the licensing of premises where facilities for gambling may be provided. Licesning authorities notify the Commission when they issue these licences and the Commission maintains a database of these notifications. Licensing authorities are responsible for issuing premises licences.

Bacta have argued, however, that the benefits to operators would not be as substantial as those outlined in Option 1. Data provided by industry indicates that this option would achieve to a limited extent the objective of ensuring commercial flexibility. Option 2 would likely remove any incentive for operators to not abide by ‘available for use’ guidance. This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites.

For one, in the UK, the gambling rules are clear, with proper regulation that keeps things legit. The UK framework gives players a few practical checks to look for before joining a casino. Real players know that gambling should be fun. With so many options out there, it’s fair to ask how you actually pick the best one.

This will include assessing the role of sessions limits across Category B and C machines alongside safer gambling tools. All options set out in this section are expected to lead to an increase in the total number of Category B machines across bingo and arcade venues. casino not on gamstop Any measure that increases the availability of Category B machines risks leading to increased gambling harm for those playing on the machines. Although the data on mixed sessions creates some uncertainty, we conclude that overall, Category B machines lead to higher losses than Category C or D machines. On the other hand, the data shows that a substantially higher proportion of sessions on Category B machines ended in a loss over £200, compared to Category C, Category D and mixed machines. For comparison, these rates are above the at-risk and problem gambling rates for bingo games (12.9% and 3.3% respectively), but lower than the at-risk and problem gambling rates for online gambling on slots, casino or bingo games (44.2 % and 8.7% respectively).

However, these rates are lower than the majority of other gambling products, although remain above the at-risk and problem gambling rates for ‘any gambling activity’. Please explain your answer, including an alternative solution for how to calculate non-gambling areas where applicable. Failing to meet the size requirement in any of these three areas will result in a lower machine entitlement.